good customer service...where oh where have you gone?

so today I went to the mall and stopped in the custom t's shop to get a minion shirt for my girls. I walked into the store and the clerk was on her cell phone. She did not even acknowledge she had a customer. I then asked her the price of the shirt, she looked annoyed and said "those are 10 dollars on clearance " and went back to her cell phone conversation. I picked out two shirts and while she was putting the decals she continued her phone conversation " I was in the hospital yeah I have stomach issues. I'm doing great here. I don't really have friends ...the people here are (looks at me) YOU KNOW.." and on and on . at the end of the transaction I said " when you have customers it would be polite to put your cell phone down and interact with them" she said in a very snarky tone " it's my aunt she has cancer" I said " ok but customer service is your job and you're not doing it" she gave me a look that could kill. so I went to the mall office and filed a complaint. There is no excuse for rudeness , and disrespecting the population shopping in your store is like shooting yourself in the foot. Good customer service brings repeat customers. Being a completely self absorbed snarky bitch does not.

feeling crafty

I have the urge to create , alas, I am not in possession of crafty materials....oh the downfalls of vacation. I need to make a portable sewing room .

end of an era

and so ends the 17th annual NYC tattoo Convention at Roseland Ballroom. a beautiful mix of people from all walks of life brought together through art. although they will hold the convention in another venue next year.... I will miss the history and nostalgia and character of the Roseland Ballroom. I have made some wonderful friends at the convention over the years.. some who I now consider family. some of the best people I know are tattooed and pierced with hearts of gold.

Photo by Jeni Ferguson

I really enjoy taking photographs. It's a relaxing way to explore my world. I like watching the way light plays on objects, watching people candid and free. interesting architectural shapes. shadows dancing . capturing the beauty and strength of nature. the desolate sadness of abandoned places. the pure joy of the human spirit. photography speaks to my creative soul and encourages me to really SEE the world. I am going to try to spend more time viewing the world through my lens.